Utah Valley Chamber of Commerce

Privacy Policy

Effective Date: August 17th, 2026

Utah Valley Chamber of Commerce (“the Chamber,” “we,” “us,” or “our”) is committed to protecting the privacy of our members, event registrants, website visitors, and other individuals who interact with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you. By using our website at www.thechamber.org, registering for an event, or applying for or maintaining membership, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

Contact information you provide, such as name, business name, mailing address, email address, and phone number (including mobile number).
Membership information, including dues payment history, membership level, and business/organizational details.
Event registration information, such as the events you register for, session or ticket selections, dietary or accessibility needs you provide, and payment details processed through our payment provider.
Communication preferences, including your consent to receive email and text (SMS) communications from us.
Website usage information collected automatically, such as IP address, browser type, and pages visited, which may be gathered through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

Administer chamber membership, including billing, renewals, and member services.
Process event registrations and communicate event details, changes, and reminders.
Respond to inquiries submitted through our website or by phone.
Send newsletters, notifications, and other communications you have opted into, by email or text message.
Maintain the security and proper functioning of our website.
Comply with applicable laws and legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service providers: With vendors and subcontractors who perform services on our behalf, such as payment processing, event registration platforms, email and text messaging platforms, and IT support, solely to support those services.
Legal requirements: When required by law, regulation, subpoena, or other legal process, or to protect the rights, property, or safety of the Chamber, our members, or others.
Business transfers: In connection with a merger, reorganization, or transfer of chamber operations, subject to standard confidentiality protections.

We do not share your information with third parties or affiliates for their own marketing or promotional purposes.

4. Text Messaging (SMS) Communications

If you provide your mobile phone number and opt in to receive text messages from the Chamber — for example, event reminders or chamber notifications — we handle that information as follows:

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

Consistent with the statement above:

Your mobile number and text opt-in consent are used only to send you the communications you signed up for (such as event reminders or chamber notifications).
We may share your mobile number with our SMS platform provider solely to deliver these messages on our behalf.
We do not share your mobile number or opt-in/consent data with any other third party for marketing or promotional purposes.
Text opt-in consent is not shared or sold, and is not used for any purpose beyond the program you enrolled in.

You may opt out of text messages at any time by replying “STOP” to any message you receive from us. You can reply “HELP” for assistance. Message and data rates may apply, and message frequency will vary.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to support basic functionality and understand how visitors use the site. You can control cookies through your browser settings; disabling cookies may affect certain website features.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to provide our services, maintain membership and event records, and comply with legal, accounting, or reporting obligations.

8. Your Choices

You may opt out of email communications using the unsubscribe link in any email.
You may opt out of text communications by replying STOP as described above.
You may contact us at any time to ask what information we hold about you or to request corrections.

9. Children’s Privacy

Our website and services are intended for business professionals and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will reflect the date of the most recent revision. Material changes will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Utah Valley Chamber of Commerce[Chamber Name]

2696 N University Ave Ste 220, Provo, UT 84604

(385) 482-2555

karinab@thechamber.org

Drafting note (delete before publishing): This draft is intended as a starting point for legal review, not as legal advice. Have an attorney confirm this policy accurately reflects your actual data practices and satisfies applicable state privacy law before publishing. Replace all bracketed placeholders. Link this page from your website footer and from every point where a visitor opts into text messages (event registration, notification sign-up, etc.).